Privacy Policy

Privacy Policy

At NEX-GEN, we take your privacy very seriously. This Privacy Policy explains how we collect, use, store and protect the information you share with us when you visit our website, request a consultation, or engage our services. By using our website and services you consent to the practices described in this policy. We are committed to handling your information responsibly and in line with applicable data-protection principles.

Information Sharing

NEX-GEN does not sell, rent or trade your information to third parties for their marketing purposes. We may share information with trusted partners and service providers strictly to deliver the services you have requested, and only where they are bound by appropriate confidentiality obligations. We may also disclose information where required by law or to protect the rights, safety and integrity of NEX-GEN, our clients and our users.

Personal Information

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, company details and the contents of your enquiry. This information is used to respond to your requests, deliver our services, improve your experience and communicate relevant updates. We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected or as required by law.

Cookies and Other Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors interact with our pages and improve overall performance. Cookies are small files stored on your device that help us deliver a smoother experience. You can configure your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the website may not function correctly without them.

Mailers

If you have shared your contact details with us, we may occasionally send you newsletters, service updates or information we believe is relevant to you. Every marketing communication we send includes a clear option to unsubscribe. Once you opt out, we will promptly stop sending you such communications, although we may still contact you regarding active services or essential account matters.

Anti-Spam Policy

NEX-GEN maintains a strict anti-spam policy. We do not send unsolicited bulk email, and we do not condone the use of our name, brand or services in any spam activity. All communications from us are sent only to recipients who have provided their details or consented to be contacted. If you believe you have received an unsolicited message from us, please notify us so we can investigate and act on it.

Links to Non-NEX-GEN Websites

Our website may contain links to third-party websites that are not operated or controlled by NEX-GEN. We provide these links for convenience only and are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party website you visit, as this Privacy Policy applies solely to information collected by NEX-GEN.

Privacy Policy on Personal Information

1. Effective Date

This Privacy Policy on Personal Information is effective from June 2017 and governs the manner in which NEX-GEN collects, uses, maintains and discloses personal information of individuals who interact with us.

2. Applicability

This policy applies to all personal information collected by NEX-GEN through its website, communications and service engagements. It applies to all users, visitors and clients, irrespective of the channel through which the information was provided.

3. Definitions (Personal Data)

For the purpose of this policy, "Personal Data" means any information relating to an identified or identifiable individual, including but not limited to name, contact details, identification numbers, financial information and any other data that, alone or in combination, can be used to identify a person.

4. Objective

The objective of this policy is to ensure that personal data is collected lawfully, used fairly, processed only for legitimate business purposes, and protected with reasonable safeguards throughout its lifecycle within NEX-GEN.

5. Reasonable Security Practices

NEX-GEN implements reasonable security practices and procedures to protect personal data against unauthorised access, alteration, disclosure or destruction. These practices govern the following aspects of how personal data is handled:

• Disclosure: Personal data is disclosed only to authorised personnel and partners on a strict need-to-know basis.
• Transfer: Any transfer of personal data is carried out securely and only where adequate protection is ensured.
• Publication: Personal data is never published or made publicly available without explicit consent.
• Right to Opt Out: Individuals may opt out of non-essential communications and certain data uses at any time.
• Authenticity: We take reasonable steps to ensure that the personal data we hold is accurate, current and authentic.
• Grievance Redressal: Any concerns or grievances regarding the handling of personal data may be raised with us at contact@nexgen-global.com, and we will respond in a timely manner.

6. Changes to this Policy

NEX-GEN reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.